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² General Conditions
1.1Levea Advertising Agency (hereinafter
referred to as Livea) is an advertising
agency for completing complex services
in the following spheres: advertisement,
PR, internet solutions, arrangement of
events.
1.2 The Commercial Act, the Obligation
and Contract Act and the legislation of
the Republic of Bulgaria are applied for
the non-agreed events and conceptions in
these General Conditions.
1.3 When ordering any of the services,
the client shall agree that he/she is
familiar with these General Conditions.
²² Conclusion And Execution Of The
Agreement For Complex Services
2.1 The agreement for complex services
shall be considered as concluded when
any of the services provided by Levea
Advertising Agency and explained in
detail on our site www.liveabg.com are
being ordered.
2.2 The agreement consists of two parts:
a client order and these General
Conditions.
2.3 The agreement shall be fulfilled
when the client accepts the executed and
pays the amount due to Levea Advertising
Agency.
²²² Order for Advertising
Services/Events
3.1 The order for services shall be made
by signing an order form or via sending
a fax or e-mail containing applicant
clauses.
3.2 The sent fax or e-mail containing
applicant clauses shall obligatorily
have a client’s number on the client’s
card which shall be provided to the
client from Livea, and shall contain
complete data of company identification.
The parties agree that the client shall
keep and maintain the client’s card. For
security reasons, a change in the
client’s card shall be possible only
against a signature and seal of an
authorized company official.
3.3 The client agrees and undertakes any
circumstances resulting from the fax or
e-mail sent to Livea.
3.4 The client shall inform in advance
and in writing Livea regarding the fax
number and the e-mail addresses the
client is obliged to use when sending
orders and instructions to Livea. In
case Livea receives orders and
instructions through the client’s client
number via fax or e-mail which differ
from the specified ones, Livea has the
right either to fulfill the order and/or
instructions or not to fulfill them.
Livea shall not be responsible for the
results of the non-fulfillment of orders
and/or instructions received via fax or
email which differ from the specified
ones.
3.5 The client is obliged in advance and
in writing to inform Livea about the
authorized persons who shall sign the
orders and/or instructions by enclosing
their signatures in his/her order for a
client’s card.
3.6 Livea shall closely and carefully
compare the signatures with the sample
signatures provided. Livea shall not be
responsible for any circumstances
resulting from any similarities between
the samples and the signatures and
frauds and forgery.
3.7 The client shall be responsible for
any loss and damage resulting from the
fact that the orders and/or instructions
have been sent improperly, inaccurately
or incompletely.
3.8 Livea shall not be responsible for
any delays, mistakes or lapses upon the
transmission of information via fax or
e-mail resulting from average or
improper functioning of the public lines
and/or equipment beyond the boundaries
of its control.
3.3 The order for advertising services
which shall need the project/design
development takes place after its
approval.
3.4 The project/design approval includes
fully approval of the general view,
separate elements, colours and colour
combinations, as well as the information
and text content. Livea shall not be
responsible for any lapses, mistakes or
inaccuracies contained in the already
approved design. The project/design
corrections are at the client’s expenses
and shall be made only if the
fulfillment does not start.
3.5 The order for advertising services
shall be taken for executed with an
advanced payment to the amount of 50 %
of the amount due according to the
order.
3.6 The period undertaken by Livea shall
start from the moment when the advance
is paid in (cash payment or bank
transfer into Livea’s bank account).
3.7 Only holders of Livea VIP cards can
order services without making advanced
payment if the order amounts up to 50.00
BGN.
3.8 Any client order for services and
events shall contain: order date, type
of services which shall be performed,
quantity and other features, the amount
due, payment.
²V. ObligationsofLevea Advertising
Agency
4.1 Livea is obliged to provide the
specified services in the Assortment
program regarding the agreed programme
services specified in the assortment, in
accordance with the agreed in the
Orders, as per instructions given by the
Client.
4.2 Livea shall, by request of the
client and the relevant remuneration,
help the client’s activity by carrying
out analyses, developing an advertising
policy and advertising programmes at a
local, state and global levels, as well
as by written proposals and events
aiming at raising the qualification of
the client’s employees in the
advertising sphere.
4.2 If Livea shall not be able to
execute the client's instructions, it
shall inform him/her within 5 (five)
days of their receiving.
5.1 When Livea uses own materials,
resources and labour it shall be
responsible for their quality, quantity
and compliance with the client’s
instructions as far as the guarantee
conditions of the suppliers are
concerned.
6.1 Livea shall not provide and
distribute any information about the
essence of the advertising events and
materials during the process of their
make and before their implement,
publishing, release or distribution.
6.2 Livea shall be responsible for
keeping the obligation regarding the
previous item of its personnel and the
involved persons.
7.1 Livea shall duly and freely
eliminate any defects raised in the
advertising materials it developed after
a written client’s notification.
7.2 Elimination of defects raised by
client’s fault shall be carried out duly
and at his expenses.
8.1 Livea shall notify the client for
any project or material defects which
hinder order realization or aggravate
the advertisement’s quality and
effectiveness.
9.1 Livea shall provide information
about quality, quantity, technical
parameters and effectiveness to the
client regarding the order execution,
without hindering its operative
activity.
10.1 Livea shall not be responsible for
the advertisement effectiveness and the
advertisement events upon observing the
clients requirements for their execution
or they were approved by him/her later
on.
10.1 Livea shall have a limited material
responsibility before clients regarding
the contract’s incomplete or incorrect
execution. The responsibility shall be
to the amount of the price of the
incompletely or improperly executed
service.
4.11 A claim shall be certified in
writing at the moment of the service
receiving.
4.12 The claim shall be valid only when
all amounts due to Livea are paid
without delay or deduction.
V. Client’s Obligations
11.1 The client shall duly pay the
agreed price of the performed services
specified in the order or on demand when
such a period is missing.
11.2 Payment shall be made at the
following address: city of Varna, 1
Prespa Str, when in cash, and into Livea
Ltd.’s bank account when transferred:
bank: UBB AD, IBAN:
BG62UBBS80021027275120, BIC: UBBSBGSF.
12.1 The client shall duly provide Livea
with the information, documentation and
assistance needed for the order
fulfillment.
12.2 The client shall duly and in
writing notify Livea for eventual
requirements which differ from the
common ones in similar orders.
13.1 The client shall accept the result
of the completed works by Livea within 1
(one) day after the announcement for
completed works has been received.
13.2 Works shall be considered accepted
if the client do not make an objection
in writing within the period already
mentioned in the above item.
V. Priceof the agreement for complex
services
5.1 Prices, services and payment methods
shall be specified in the service offer
sent to the client.
V². Copyrights and Other Rights
Concerning the Advertisement Materials.
Trade MarksandNames.
13.2 The client shall use the made
products in conformity with the
Copyright Act and its related rights.
14.1 Trade marks and names owned by the
client or a third person – subcontractor
and are consigned to Livea for the order
completion, shall remain the client’s,
respectively the subcontractor’s
exclusive ownership.
14.2 Livea shall not use the
client/subcontractor’s name or the trade
mark except and only when related to its
activity or after his/her agreement in
writing.
14.3 The client shall be responsible for
the provided for the advertisement
completion trade marks and names that
are his/her own or uses them with their
owner’s agreement.
V²². FinalProvisions .
7.1 Livea may terminate the order
completion within a three-day notice in
writing sent to the client.
7.2 Livea shall not be responsible for
any delay or impossibility of its
obligations’ execution due to force
majeure conditions, natural disasters,
strikes, riots, war, etc.
7.3 An order shall be terminated when
its completion is impossible due to
force majeure conditions.
7.4 Livea has reserved its right to
unilaterally change the General
conditions. Any change shall be
published on Livea’s internet site:
www.liveabg.com. Changes shall enter in
force after being published; no matter
the client has been introduced.
7.4 Parties shall not reveal and misuse
any technical, commercial and other
confidential information received in
relation or on the occasion of the order
completion.
7.5 Livea shall be concerned about the
offered services. The clien shall prove
the opposite.
7.6 All relations between Livea and the
client shall observe the regulations of
the Republic of Bulgaria.
7.7 In case of any disputes regarding
the agreement, parties shall solve them
on the basis of a co-operation. If an
agreement is not reached, the dispute
shall be decided by a mediator; upon not
reaching of an agreement, the dispute
shall be referred to the Competent Varna
Court.
7.8 The General terms cover seven
sections and are prepared in Bulgarian
and English variants. The Bulgarian
version shall prevail in case of any
contradictions arisen between clauses of
the English version.
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